We do offer installation of all vehicle parts and accessories, please contact us between the hours of 8a-4:30p pst, Monday through Friday. We're out of the shop on weekends most of the time. If you have questions or concerns, please email us at ebay@suspensionmax.com. We do not offer installation advice, instructions, or technical help over the phone; please take the purchased kit or items to a professional mechanic to do a professional installation.
As we sell more and more, our email load is ever increasing. We do our best to reply to every email we receive, but since we dont work 24hrs a day, sometimes emails wont see a 1-day response time (especially holidays and weekends). If there is a pressing issue that you'd like to contact us with, please give us a call to address any concerns.
Giving negative feedback doesn't allow us to help you. If you have questions, concerns, or complaints about anything regarding our product, please contact us first and we'll do our best to rectify the issue, thank you.
Please note that we are not responsible for labor expenses, towing expenses, additional repair expenses, rental car expenses or other related expenses caused by the duration of time required for you to receive the part(s) you won / ordered, or caused by any of the listed problems and any additional time required to fix them, or caused by the use of wrong, broken or defective part(s) during and/or after installation.
